StaffSafe® by Ultimate Security: ASIAL Best New Product Runner-Up

Championing Frontline Safety: StaffSafe® Wins ASIAL Best New Product Runner-Up

If you have been keeping an eye on the security industry lately, you already know that protecting frontline workers has never been more critical. Customer-facing roles can be incredibly rewarding, but they also come with unique vulnerabilities. That is exactly why we are so incredibly proud of this milestone.

On August 27, 2025, at the highly anticipated Security Exhibition & Conference held at the ICC Sydney, Ultimate Security showcased our latest innovations. We are thrilled to announce that StaffSafe® was officially recognised as the Runner-Up for Best New Product.

This incredible honour from ASIAL (Australian Security Industry Association Limited) isn't just a win for our team; it is a massive step forward for workplace safety.

What is StaffSafe®?

At its core, StaffSafe® is a comprehensive, 24/7-monitored safety system that provides frontline staff with immediate support. As an Australian-owned national security company with over 30 years of experience, Ultimate Security understands that traditional alarms aren't always enough to de-escalate a tense situation.

StaffSafe® fills the need for proactive protection. It safeguards staff from threats, abuse, and anti-social behaviour by linking in-store hardware and CCTV to our 24-hour monitoring center. The system delivers safety messaging to help de-escalate incidents before they escalate.

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Innovative Features Designed for Real-World Scenarios

The beauty of the StaffSafe® panel lies in its intuitive, situational design. When a staff member feels threatened, they have immediate access to tailored activation features:

• Audible Assist: Triggers a sound and announcement. An operator at the store can speak into the store and contact the police if needed.
• Silent Assist: Activates silent monitoring, allowing an operator to listen and coordinate police response discreetly.
• ASB (Anti-Social Behaviour): Plays a recorded message to deter unwanted customer conduct immediately.
• Lock Down: If an external threat is detected outside the building, this feature locks the store's doors, alerts authorities, and plays reassuring messages to keep everyone inside informed.

Proven Performance You Can Trust

Beingnamed Runner-Up for Best New Product isn't just about having a great concept;it is about proven, real-world execution. The numbers behind StaffSafe® speakvolumes about its effectiveness:

• There are currently over 5,000 systems active across the Northern Hemisphere.
• An astounding 95% of incidents are successfully resolved simply via in-store messaging.
• Of the cases that escalate beyond automated messaging, 97% are resolved by our operator intervention.

Because the system connects to the Ultimate Monitoring Centre in real time, incidentsare recorded to support police investigations later. Plus, there are unlimitedactivations with no extra costs involved.

Building a Safer, More Resilient Workplace

Beyond the immediate tactical advantages, StaffSafe® has a profound impact on companyculture. By investing in this level of protection, businesses are activelysupporting the mental well-being of their customer-facing teams. Knowing thatprofessional backup is literally a button press away boosts morale andconfidence among frontline staff. In the long run, this builds resilience,reduces stress-related leave and absenteeism, and ultimately improves employeeretention.

We are incredibly honoured by the ASIAL recognition, and it only reinforces ourmission to create safer workplaces across Australia.

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Ready to Protect Your Frontline Team?

Take action now to secure your frontline team with StaffSafe®. Discover howaward-winning protection can make a difference. Contact us to learn more andupgrade your security today.

Reach out to Ultimate Security to explore customised StaffSafe® solutions for yourstaff’s safety and an enhanced customer experience.